Why Google Reviews Matter for Small Businesses?
Google is often the first point of contact between a customer and a
business. From ending businesses nearby to planning itineraries for
upcoming trips to looking up a forgotten phone number, we plug keywords
into Google to help us with anything we want to know. And if we want to and out how one business compares to another, we Google to nd out about other people’s experiences.
Recognizing the need, Google has rolled out its own reviews feature, which
allow users to write reviews directly on the business’s Google or Google
Map listing. Since Google reviews are obviously favored by the search
engine and show up upon every relevant result, if your business wants to
have a good presence on Google, the best place to start is by getting more
Google reviews.
Customer reviews are among the first things people see when they search up your business category on Google or Google Maps. Moreover, it’s been shown that positive reviews provide a greater boost to conversion rates than any other local SEO effort.
For small businesses, online reviews bring the beneit of social proof to the table—they help increase (or decrease) the degree of trust felt for an unfamiliar business based on feedback from other people with similar needs. In fact, a 2014 study found out that 88% of consumers now trust online reviews as much as personal recommendations.
The same study also found that the more reviews the business has, the more trustworthy it is deemed; and most consumers read up to six reviews to make up their mind about the business.
If you currently have Negative Reviews Online and your Online Reputation is in jeopardy, we can help. Your Online Reputation is everything. It takes a long time to attract a new customer. But it only takes a second to lose them.
- 94% of people only look at the first page of Google results
- 91% of North American consumers read online reviews to learn about a business.
- 86% of people would pay more for services from a company with higher ratings and reviews
- 79% of Consumers see Online Reviews as Personal Recommendations (i.e, WORD OF MOUTH).
- A difference of one star in the average rating in a typical online business profile can lead to a 5–9% difference in revenues.
- 83% of buyers most trust recommendations from users online (no longer trust advertising)
- 85% of customers use the Internet to research before making a purchase
- 65% of Internet Users See Online Search As The Most Trusted Source For Finding Information About Companies and People.
- 45% said they have found something in an online search that made them decide not to do business with someone
- 50% of potential sales are lost because consumers can’t find information they are looking for.
STOP THROWING AWAY MONEY!
Our reputation program will increase your sales, improve customer service, and help you build a better sales team!
Having positive Google reviews for some consumers will simply mean they will call you instead of your competitor.
The review builder system makes it easy for you to build your positive reviews fast while also getting customer feedback.
